/* Custom styles for SalesIQ Conversation Manager */

:root {
    --primary-color: #007bff;
    --success-color: #28a745;
    --info-color: #17a2b8;
    --warning-color: #ffc107;
    --danger-color: #dc3545;
    --light-color: #f8f9fa;
    --dark-color: #343a40;
    --border-color: #dee2e6;
    --shadow: 0 0.15rem 1.75rem 0 rgba(58, 59, 69, 0.15);
}

/* Body and Layout */
body {
    font-family: 'Nunito', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';
    background-color: #f8f9fc;
    color: #5a5c69;
}

/* Cards */
.card {
    box-shadow: var(--shadow);
    border: none;
    border-radius: 0.35rem;
}

.card-header {
    background-color: #f8f9fc;
    border-bottom: 1px solid var(--border-color);
}

/* Conversation Cards */
.conversation-card {
    transition: transform 0.2s, box-shadow 0.2s;
    cursor: pointer;
}

.conversation-card:hover {
    transform: translateY(-2px);
    box-shadow: 0 0.5rem 2rem 0 rgba(58, 59, 69, 0.2);
}

.conversation-status {
    width: 10px;
    height: 10px;
    border-radius: 50%;
    display: inline-block;
    margin-right: 8px;
}

.status-active {
    background-color: var(--success-color);
    animation: pulse 2s infinite;
}

.status-ended {
    background-color: var(--danger-color);
}

.status-missed {
    background-color: var(--warning-color);
}

@keyframes pulse {
    0% {
        opacity: 1;
    }
    50% {
        opacity: 0.5;
    }
    100% {
        opacity: 1;
    }
}

/* Message Bubbles */
.message-bubble {
    max-width: 70%;
    padding: 12px 16px;
    border-radius: 18px;
    margin-bottom: 10px;
    position: relative;
    word-wrap: break-word;
}

.message-visitor {
    background-color: #e9ecef;
    margin-left: auto;
    margin-right: 0;
    border-bottom-right-radius: 4px;
}

.message-operator {
    background-color: var(--primary-color);
    color: white;
    margin-left: 0;
    margin-right: auto;
    border-bottom-left-radius: 4px;
}

.message-timestamp {
    font-size: 0.75rem;
    opacity: 0.7;
    margin-top: 4px;
}

/* Chat Container */
.chat-container {
    height: 600px;
    overflow-y: auto;
    border: 1px solid var(--border-color);
    border-radius: 0.375rem;
    padding: 1rem;
    background-color: white;
}

.chat-input-container {
    border-top: 1px solid var(--border-color);
    padding: 1rem;
    background-color: white;
}

/* Auto-reply suggestions */
.suggestion-card {
    border: 1px solid var(--border-color);
    border-radius: 0.375rem;
    padding: 12px;
    margin-bottom: 10px;
    cursor: pointer;
    transition: all 0.2s;
}

.suggestion-card:hover {
    background-color: var(--light-color);
    border-color: var(--primary-color);
}

.suggestion-confidence {
    font-size: 0.75rem;
    padding: 2px 8px;
    border-radius: 12px;
}

.confidence-high {
    background-color: var(--success-color);
    color: white;
}

.confidence-medium {
    background-color: var(--warning-color);
    color: white;
}

.confidence-low {
    background-color: var(--danger-color);
    color: white;
}

/* Lead Score */
.lead-score {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: bold;
    font-size: 0.9rem;
}

.score-high {
    background-color: var(--success-color);
    color: white;
}

.score-medium {
    background-color: var(--warning-color);
    color: white;
}

.score-low {
    background-color: var(--danger-color);
    color: white;
}

/* Statistics Cards */
.border-left-primary {
    border-left: 0.25rem solid var(--primary-color) !important;
}

.border-left-success {
    border-left: 0.25rem solid var(--success-color) !important;
}

.border-left-info {
    border-left: 0.25rem solid var(--info-color) !important;
}

.border-left-warning {
    border-left: 0.25rem solid var(--warning-color) !important;
}

/* Navigation */
.navbar-brand {
    font-weight: bold;
}

.nav-link.active {
    font-weight: 600;
}

/* Buttons */
.btn-group-sm > .btn {
    padding: 0.25rem 0.5rem;
    font-size: 0.75rem;
}

/* Tables */
.table th {
    border-top: none;
    font-weight: 600;
    color: var(--dark-color);
}

.table-responsive {
    border-radius: 0.375rem;
}

/* Progress bars */
.progress-sm {
    height: 0.5rem;
}

/* Avatars */
.avatar {
    width: 40px;
    height: 40px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
    background-color: var(--light-color);
}

.avatar-sm {
    width: 32px;
    height: 32px;
}

/* Loading spinner */
.spinner-overlay {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background-color: rgba(0, 0, 0, 0.5);
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 9999;
}

.spinner-border-xl {
    width: 3rem;
    height: 3rem;
}

/* Responsive adjustments */
@media (max-width: 768px) {
    .message-bubble {
        max-width: 85%;
    }
    
    .conversation-card {
        margin-bottom: 1rem;
    }
    
    .chat-container {
        height: 400px;
    }
}

/* Custom scrollbar */
.chat-container::-webkit-scrollbar {
    width: 6px;
}

.chat-container::-webkit-scrollbar-track {
    background: #f1f1f1;
    border-radius: 3px;
}

.chat-container::-webkit-scrollbar-thumb {
    background: #c1c1c1;
    border-radius: 3px;
}

.chat-container::-webkit-scrollbar-thumb:hover {
    background: #a8a8a8;
}

/* Form controls */
.form-control:focus {
    border-color: var(--primary-color);
    box-shadow: 0 0 0 0.2rem rgba(0, 123, 255, 0.25);
}

/* Badges */
.badge {
    font-weight: 500;
}

/* Intent and sentiment indicators */
.intent-badge {
    font-size: 0.7rem;
    padding: 0.25rem 0.5rem;
}

.sentiment-positive {
    background-color: var(--success-color);
}

.sentiment-negative {
    background-color: var(--danger-color);
}

.sentiment-neutral {
    background-color: var(--info-color);
}

/* Urgency indicators */
.urgency-high {
    background-color: var(--danger-color);
    animation: pulse 1.5s infinite;
}

.urgency-medium {
    background-color: var(--warning-color);
}

.urgency-low {
    background-color: var(--success-color);
}

/* Auto-reply status */
.auto-reply-enabled {
    color: var(--success-color);
}

.auto-reply-disabled {
    color: var(--danger-color);
}

/* Footer */
footer {
    margin-top: auto;
}

/* Utility classes */
.text-xs {
    font-size: 0.75rem;
}

.font-weight-bold {
    font-weight: 700;
}

.text-gray-300 {
    color: #dddfeb;
}

.text-gray-800 {
    color: #5a5c69;
}

.shadow {
    box-shadow: var(--shadow);
}

/* Animation classes */
.fade-in {
    animation: fadeIn 0.5s ease-in;
}

@keyframes fadeIn {
    from {
        opacity: 0;
        transform: translateY(20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.slide-in {
    animation: slideIn 0.3s ease-out;
}

@keyframes slideIn {
    from {
        transform: translateX(100%);
    }
    to {
        transform: translateX(0);
    }
}