Settings

Configure auto-reply settings and system preferences

Enable Auto-Reply System When enabled, the system will automatically generate and send replies based on conversation context.

Response Delay (seconds) Time to wait before sending auto-reply

Confidence Threshold (%) Minimum confidence required to send auto-reply

Max Replies per Chat Maximum auto-replies allowed per conversation

Business hours only Only send auto-replies during business hours

Excluded Intents

Complaint

Goodbye

Greeting

Support

Select intents that should not trigger auto-replies

Hello! Welcome to our chat. How can I help you today?

Hi there! Thank you for reaching out. What can I assist you with?

Welcome! I'm here to help. What questions do you have?

I understand you're experiencing an issue. Let me help you resolve this.

I'm sorry to hear about this problem. Let me find a solution for you.

Thank you for bringing this to our attention. I'll help you fix this.

Auto-Reply Status Enabled

Confidence Threshold 70%

Response Delay 6s

Max Replies/Chat 3

Business Hours Only No

Version: 1.0.0

AI Model: DeepSeek Chat

RAG Agent: Connected

SalesIQ API: Active

Templates: 6